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Effective Date: 1 June 2021
Company reserves the right to amend, update and withdraw the Site, and any service or content Company provide on the Site, in our sole discretion without notice. Company will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period.
You may be provided with a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that any accounts you create are personal to you and agree not to provide any other person with access to this Site or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Our Site is intended for personal, non-commercial use and may not be exploited in connection with any business or commercial purpose without the prior express written permission of Company.
Company’s name, marks, logos, and all related names, logos, product and service names, designs, and slogans are trademarks of Company or its affiliates or licensors. You must not use such marks without the prior written permission of Company.
You represent and warrant that:
You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
Company will not be responsible or liable to any third party for the content or accuracy of any User Content you post on the Site.
Additionally, you agree not to:
Without limiting the foregoing, Company has the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Company cannot review all material before it is posted on the Site, and cannot ensure prompt removal of objectionable material after it has been posted. As such, Company assumes no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.
Certain information presented on or through the Site, including general nutrition and wellness information, is made available solely for general information purposes. Company disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site or by anyone who may be informed of any of its contents.
The Site may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, aggregators, and/or reporting services. All statements expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Company, are solely the opinions and the responsibility of the person or entity providing those materials. Company is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Any general nutrition, fitness and wellness information is not intended to be construed as or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of anything on or associated with the Site.
All purchases through the Site or other transactions for the sale of goods or services formed through the Site are governed by the Terms of Sale.
If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. Company has no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
You understand that Company cannot and does not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Site for any reconstruction of any lost data.
TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND OUR SERVICES AND ALL INFORMATION, CONTENT, PRODUCTS, AND MATERIALS INCLUDED ON OR MADE AVAILABLE TO YOU THROUGH OUR SITE ARE PROVIDED BY COMPANY ON AN “AS IS”, “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SITE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF OUR SITES, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SITE INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
This provision is intended to be given the broadest interpretation and application to encompass all disputes or Claims arising out of or relating to your relationship with Company, including the use of the Site, products, services and any other interactions with us. As set forth above, if Company are unsuccessful in resolving your Claim following 60 days after our receipt of your written notice to the appropriate address, any dispute or Claim arising out of or relating to your relationship with Company or any subsidiary, parent or affiliate company or companies (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration, except that either of us may take Claims to small claims court if they qualify for hearing by such a court.
Notwithstanding the above, you may opt out of this binding arbitration provision within 30 days after this section comes into effect (the “Opt Out Deadline”). This will be the earliest of (a) the date you first used the Site, (b) the date you first used Company’s services or (c) the date you started a relationship with Company. You may opt out of these arbitration procedures by sending us a written notice by email to [email protected] with the subject line: “Arbitration –Opt-Out Notice”.
Company must receive your opt out notice no later than 3 days after the Opt Out Deadline for it to be valid. You agree that you must pursue any Claim in arbitration or small claims court if Company does not receive an opt-out notice from you, or if Company receives an opt-out notice from you more than 3 days after the Opt Out Deadline.
For all Claims, whether pursued in arbitration or small claims court, it is a condition precedent that you must first send a written description of your Claim to Company as set forth above to allow us an opportunity to resolve the dispute.
The arbitration of any dispute or Claim will be conducted in accordance with the rules of the American Arbitration Association (“AAA”), including the AAA’s Consumer Arbitration Rules (as applicable), as modified by this section. The AAA Rules and information about arbitration and fees are available online at www.adr.org . To the extent of any inconsistency, this section will supersede and govern over the AAA Rules.
You and Company agree that this section evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law, and not governed by state law. Any arbitration will be held in a reasonably convenient location in the state in which you reside or at another mutually agreed location. The arbitration will be conducted in the English language. An arbitrator may award any relief to either party that would be available in a court, including injunctive or declaratory relief to the extent required to satisfy your Claim, as well as afford public injunctive relief where such remedies are permitted and cannot be waived by applicable law.
Any arbitration will be confidential, and neither you nor Company may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction.
Company agrees that Company will pay all filing, administration and arbitrator fees other than the initial filing fee that you must pay to file the initial arbitration demand, and if your Claim is for less than $1,000 Company will reimburse you for the filing fee if you provide a written request for reimbursement with evidence of insufficient funds to pay the fee yourself. Otherwise, you and Company will each bear the fees and expense of respective attorneys, experts, witnesses and preparation and presentation of evidence at the arbitration.
In addition to the above, you and Company each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action, provided that, and for the avoidance of all doubt, you will be permitted to seek injunctive relief as described below. If a court or arbitrator determines in an action between you and us that this class action waiver is unenforceable, this arbitration section will be void as to you. If you opt out of the arbitration provision as specified above, this class action waiver provision will not apply to you. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated or representative proceeding without having complied with the opt-out procedure set forth above.
The Site is operated by Vitamin Well USA LLC located at 1633 Electric Ave, Unit A, Venice, CA 90201 United States.
All notices of copyright infringement claims should be sent to [email protected]. It is Company policy, in appropriate circumstances, to terminate repeat infringers.
All other feedback, comments, requests for technical support, and other communications related to the Site should be sent to: [email protected]