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Effective Date: 1 June 2021
By “personal information,” Company means information that directly identifies you, such as your name, address, or email address. In this Policy, “you” means any person who visits our Site, uses our mobile application, makes purchases, contact us, sign up for news, invites and offers or calls us on the phone.
Companycollects different types of categories of information from users who visit our Site, use our mobile application, make purchases, contact us, sign up for news, invites and offers or call us on the phone including: information to identify visitors personally, such as name, address/billing address, phone number, order information, email address, payment details, payment history, credit card information and payment reference number. In some instances, Companyrequests that users provide certain personal information in order to facilitate future communications, make a purchase of Company’s products, or receive services, information or other materials from Company. This Policy sets forth the practices that Companyintends to follow with respect to such personal information, as well as other information that can be used to identify a visitor’s computer or device.
Company collects such information from the following sources:
Companywill use the personal information you provide for various purposes such as to facilitate future communications with you, assist you in making a purchase of Companyproducts or services, respond to your request for Companyinformation and materials, inform you about products or services that might interest you, or participate in promotions. To the extent that Company seeks personal information from you, you will be prompted to provide that information. However, you will always have the choice to decline to provide the information and not receive the services or materials from Company.
Company shares personal information with:
Company may also access, transfer, disclose, and preserve personal information when doing so is necessary to: comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; operate and maintain the security of Company’s systems, including to prevent or stop an attack on our computer systems or networks; protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies; or act in urgent circumstances such as protecting the health or personal safety of an employee or worker, agent, customer, user of Company’s products or services, or member of the public.
A cookie is a tiny piece of text placed on your computer’s hard drive by a Site you visit. Cookies help the Site to remember information about your visit, like your preferred language and other settings. This makes the Site more user friendly and your visits to the site more productive.
If you have any further questions, please feel free to contact [email protected].
Company has implemented information security practices designed to help safeguard your personal information. Company do not authorize Companyemployees or our service providers to access or use this information unless they have a need to know it in connection with performing their employment duties or providing services to Company. Company does not use credit card information for any purpose other than to process payment for sales, and does not provide your credit card information to anyone other than the financial services institutions and contractors responsible for the confidential processing of your payment.
While Company will continue to exercise diligence and use measures to protect the security of this site, Company cannot warrant that all internet communications will be secure. If you have any questions about this Policy, please contact [email protected]
The Site is meant for US customers only. You cannot order products if you do not have a US delivery address.
If you provide personal information through our site or mobile application separate from a purchase, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.
Company may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. Company will notify you by posting the updated Policy on its site if there are any material changes to this Policy.
If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, please do not hesitate to contact us at:
Postal address: Vitamin Well USA LLC located at 1633 Electric Ave, Unit A, Venice, CA 90201
Email: [email protected]